FAQs

You’ve Got Questions - We’ve Got Answers

Do I need to have something to donate to the Swop Shop in order to receive items?

No you do not need to make a donation in order to make requests for items. The only criteria to receive an item from us is that you need it.

What sort of items do you regularly need?

We need clean undamaged children's school uniform mainly. This can be Items with the current school logo on, or can be plain. We also need good clean, wearable school shoes, trainers, astro boots and wellies. We also would be happy to receive new clean underwear items for children and young adults along with scarves and gloves for winter and swimming costumes. Undamaged coats are always welcome too.

We kindly ask that you do not donate anything we can not give straight away to a family for their child, or children to wear to school. Because we are a charity, we have limited ability to launder or mend items kindly donated.

I need some uniform, and I am unable to visit the shop how do I make a request?

Simply contact us through our Facebook page or our email address.

I have some items to donate, how do I get them to the Swop Shop?

We have collection points listed, you can drop off uniform at these places.

If you could help us by adding to our collection sites, please get in contact - we are looking for collection points across Birmingham.

Does the Swop Shop make any money from items donated?

Absolutely not - All items are free to anyone who requests them.

The Swop Shop does in fact cost money to run, this is funded by the Swop Shop team. If you would like to make a financial donation it would certainly help us extend our reach to more families across Birmingham - please get in contact!

I work in a school that is interested in getting involved, what do we need to do next?

Simply get in contact with us and we can provide more information.
Donations of lost property really help, so if you have any let us know!